BattleBit Troubleshooting
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  • ⚙️BattleBit Troubleshooting Docs
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  • ❗I can't find my problem
  • 🛡️EAC
    • Make sure you have installed EasyAntiCheat and run the game with it.
    • You were kicked by anti cheat.
    • Untrusted system file
    • Game Security Violation Detected
    • Unknown file version
    • Launch Error - Easy Anti-Cheat is not installed.
    • Launch Error - StartService EasyAntiCheat_EOSSys failed with 5.
    • Launch Error - CreateFile failed with 32.
  • 💥Crashes
    • Launch from Steam
    • The application was unable to start correctly (0xc0000005).
    • Wrong resolution
    • BSoD on game launch (139)
  • 🛑Game errors
    • Visual C++ 2015 is missing.
    • Family share is not supported.
    • Can't authenticate user
    • Invalid clan photo
  • 🌐Connectivity
    • "Connecting to Master Server..."
    • Invalid IPv6
    • Reporting connectivity issue
  • 📑Other
    • Running sfc/dism
    • Saving all your settings in one file
    • Increasing Virtual Memory
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  1. 🛑Game errors

Can't authenticate user

This error may occur if Steam is down. To check it, visit Steam Status page.

If you restarted your steam and relaunched the game but still experience this, you might try few more things:

  1. Log out and log in in Steam.

  2. Reinstall the game.

  3. Check your connectivity. If you are sure that it is fine, report a connectivity issue.

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Last updated 1 year ago