# "Connecting to Master Server..."

<figure><img src="https://2163635389-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlT4oo06dNP3aOVxQqDD9%2Fuploads%2Fgit-blob-1b47d192427b8378526aee70b930a8324a046da1%2Fconnectingstuck.png?alt=media" alt=""><figcaption></figcaption></figure>

If you are experiencing problems with connecting to the game (stuck on "Connecting to Master Server...", "Fetching data", "Updating DLCs" and/or unable to load server browser):

1. Make sure to add BattleBit to firewall/antivirus exclusions.
2. If your IP is dynamic, please restart your router to change it. To make sure that it was changed, you can check it [here](https://whatismyipaddress.com/).
3. If your IP is static or you made sure it was changed, try [Cloudflare WARP](https://one.one.one.one/) (all you need is to install it and enable).

If WARP doesn't work for you, please [report a connectivity issue](https://docs.joinbattlebit.com/connectivity/reporting-connectivity-issue).